Department of Management Strategy, Policy and Compliance

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The Department of Management Strategy, Policy and Compliance (DMSPC) is the department within the management architecture of the Secretariat that provides policy leadership in all management areas through an integrated management strategy and policy framework, including the monitoring of compliance with the framework in the exercise of delegated authority by heads of Secretariat entities.

The strategy, policy and compliance functions of DMSPC contrast with those of the Department of Operational Support, which is focused on execution and supporting other Secretariat entities in the exercise of delegated authority.


DMSPC was established on 1 January 2019 following the adoption of General Assembly resolution 72/266B of 5 July 2018. Creation of DMSPC was part of the 2018 management reform proposed by the Secretary-General.[1]. Resolution 72/266B also approved the presentation of the requirements for DMSPC in the new section 29A of the regular budget.


DMSPC is headed by an Under-Secretary-General and consists of two offices headed by Assistant Secretaries-General and one stand-alone division. A third office—the Office of Information and Communications Technology—reports to both the USG for DMSPC and the USG for the Department of Operational Support (DOS).

Office of the Under-Secretary-General[2]

  • Inter-agency and Intergovernmental Service
    Supports the engagement of the Under-Secretary-General with inter-agency forums, intergovernmental bodies and Member States.
  • Secretariat of the Fifth Committee and Committee for Programme and Coordination
  • Management Evaluation Unit
    The MEU is responsible for management evaluation, which is the first step in the formal system of administration of justice. Management evaluation is an opportunity to review a contested administrative decision and reduce the number of cases that proceed to formal litigation.
  • Secretariat of the Headquarters Committee on Contracts and the Property Survey Board
    The General Assembly, in paragraph 21 of resolution 72/266B, rejected both the proposed renaming of the HCC to the Advisory Committee on Procurement and its proposed placement in the Business Transformation and Accountability Division.
  • Business Partner Service
    Provides (1) executive office services for DMSPC; (2) administrative support to the Secretariats of the ACABQ, Board of Auditors and Independent Audit Advisory Committee; (3) administrative support to members of the Committee for Programme and Coordination, Independent Audit Advisory Committee and Committee on Contributions; and (4) representatives from the Least-Developed Countries.
  • Umoja Project Team

Office of Programme Planning, Finance and Budget[3]

OPPFB is headed by the Assistant Secretary-General, Controller; as such, it is commonly referred to as the Controller's Office. Although the Office was proposed to be called the Office of Finance and Budget, the General Assembly decided on its present name in paragraph 18 of resolution 72/266B.

Office of the Assistant Secretary-General

Finance Division

Responsible for financial policy and financial controls and serves as secretariat to the Committee on Contributions.
  • Financial Policy and Internal Controls Service
    Ensures proper application of the policies and procedures related to financial reporting, contributions, financial risk management, financial and procurement policy and internal controls for all sources of funding.
  • Financial Reporting and Contributions Service
    Prepares IPSAS-compliant financial statements.
  • Financial Risk Management Service
    Coordinates and manages health and life insurance programme and property and liability insurance activities. Also manages financial risk through treasury investments, optimized cash management and insurance management.

Field Operations Finance Division

FOFD provides support to both peacekeeping and special political missions on budgeting and financial stewardship, and will be responsible for presentation of budget and performance reports prepared by missions.
  • Cross-cutting Global and Regional Financing Service
    Supports preparation of the budgets and performance reports for the support account, United Nations Logistics Base and Regional Service Centre.
  • Field Budget and Fast-Track Service
    Supports preparation of the budgets and performance reports for peacekeeping and special political mission budgets as well as fast-track and supplementary financing (see commitment authority).
  • Global Asset Management Policy Service
    Provides advice and guidance on property management and real estate services, including oversight of major construction projects and long-term capital planning.

Programme Planning and Budget Division

PPBD supports the preparation and presentation of the budget and performance reports for the programme (regular) budget and manages extrabudgetary resources, including financial reporting for trust funds. Its work is divided across three services based on the type of activity funded.
  • Political, Humanitarian Affairs, Legal and International Tribunals Service
  • Development Pillar and Human Rights Service
  • Conferences, Security, Construction and Common Support Service

Office of Human Resources[4]

Office of the Assistant Secretary-General

The Assistant Secretary-General for Human Resources represents the Secretary-General on matters related to human resources management when dealing with stakeholders external to the Secretariat, including Member States, UN system organizations, intergovernmental bodies and interagency forums. The ASG also represents the Secretary-General in the conduct of staff-management consultations.

Global Strategy and Policy Division

  • Strategy and Policy Development Service
    Develops human resources policies, including on travel and duty of care.
  • Strategic Talent Management Service
    Develops organizational strategies to build and support a competent, diverse and engaged workforce through strategic workforce planning, outreach, organizational learning, performance management and staff development.

Administrative Law Division

  • Appeals Management Section
    Represents the Secretary-General before the United Nations Dispute Tribunal on appeals against administrative decisions.
  • Conduct and Discipline Service
    Develops and carries out programmes related to the application of the standards of conduct, including the response to sexual exploitation and abuse and sexual and workplace harassment and fraud.
  • Critical Incident Response Service
    Develops procedures and capacities to provide a flexible, rapid, comprehensive and coordinated response to critical incidents related to the implementation of standards of conduct. Supports the implementation of Security Council resolution 2272 (2016) and General Assembly resolution 71/278 related to the repatriation of military or police units when there is credible evidence of widespread or systemic sexual exploitation and abuse.

Business Transformation and Accountability Division[5]

  • Accountability Systems Service
    Responsible for mainstreaming results-based management and enterprise risk management.
  • Monitoring and Evaluation Service
    Manages delegation of authority, monitoring and reporting on organizational performance and developing self-evaluation tools for use across the Secretariat.
  • Analytics and Project Management Service
    Analyses data from Umoja and other enterprise systems and produces dashboards for use by senior management, departments and legislative bodies.
  • Secretariat of the Vendor Review Committee

Coordination mechanisms

Executive Senior Management Committee

Integration and unity of effort between DMSPC and DOS is facilitated through the Executive Senior Management Committee, co-chaired by the heads of the two departments. This forum brings together the senior management of the two departments to allow for regular identification and addressing of cross-departmental priorities and strategic issues, including those related to the efficient and effective delivery of services to client entities across the Secretariat.[6]

Management Client Board

The Management Client Board, which is chaired by the heads of DMSPC and DOS, is a standing mechanism by which the different types of entities within the Secretariat can systematically provide their requirements and feedback on service delivery and policy development.

See also

Relevant documents

  • A/72/492/Add.2 Implementing a new management architecture for improved effectiveness and strengthened accountability
  • A/73/366 Comparative assessment of human resources structures
  • A/74/761 Funding model for the Department of Management Strategy, Policy and Compliance and the Department of Operational Support



  1. A/72/492 and Add.2 Shifting the management paradigm in the United Nations
  2. A/72/492/Add.2, paragraphs 67-77
  3. A/72/492/Add.2, paragraphs 78-95
  4. A/72/492/Add.2, paragraphs 96-137
  5. A/72/492/Add.2, paragraphs 138-165
  6. Annex II of A/72/492/Add.2